What members said in the 2018 membership survey…
4th September 2018
The members of Bristol Green Capital Partnership make up a unique network of organisations that have made a commitment to work towards the shared vision of a sustainable city with a high quality of life for all. Bristol Green Capital Partnership community interest company exists to support the Partnership and its members, providing a strong voice for environmental sustainability and enabling members to connect, collaborate and contribute to the vision.
This June we invited all member contacts to share their feedback and suggestions for the future of the Partnership, to help us understand better their experience as members and to help us to develop activities and programmes that are as impactful as possible. We received 105 responses, around 9% of 1,150+ contacts in member organisations. All sizes and sectors of organisations were represented, broadly in line with the Partnership’s overall make-up. We are grateful to all Partnership members who participated in the survey.
We were keen to understand better members’ engagement with the Partnership, how this supported their work towards the vision, and what some of the barriers to engagement may be.
Around two-thirds of respondents (68%) said they felt engaged (somewhat, very or super engaged), with a similar proportion (64%) saying that their engagement had supported, enabled or inspired them and their organisation to work towards the vision. The main benefits members reported were how the Partnership helps them to:
- network and build connections with organisations
- promote the work of their organisation to a wider audience
- work with other organisations to find solutions, and
- be part of a collective voice influencing policy and decisions
However, respondents highlighted ‘lack of time’, and ‘lack of expertise / understanding / information about how best to engage’ and ‘lack of understanding about the Partnership’s objectives and goals’ as reasons behind any under-engagement.
Encouragingly, over three-quarters (79%) of respondents shared news and information from Partnership e-mail newsletters with other people in their organisations. However only 40% had submitted items for sharing with other members through the Partnership e-newsletter, website or social media. 47% of respondents were interested in doing so but were unsure how or where to submit contributions. We invite all member contacts to share the sign-up link with their colleagues, so that they can register their contact details and receive member e-mails directly. We also encourage all members to submit relevant news, events or opportunities using our online form, so we can promote these to the wider membership across our communication channels.
We also wanted to understand more about how members see their role within the Partnership, and to what extent they wished to influence the activities and priorities of the CIC. Responses indicated broad satisfaction with their level of influence, with recognition of the importance of member influence, with 31% ‘satisfied with things as they are’, around a third (36%) agreeing such influence was ‘important, but not a priority’, and around a quarter (24%) ‘keen to have more influence by participating in surveys, forums etc’.
The survey also enabled members to share any comments or questions, and issues raised included how the Partnership can best reflect issues relevant to diverse communities, a desire for more information on BGCP’s influencing activities and the role the Partnership and its members can play in calling for action across all sectors.
The survey has opened up many opportunities for future development, including exploring different formats for events and online spaces to enable greater participation from time-stretched members. This includes a new member-led Spark Forum that will focus on collaboration around actions and solutions. Look out for a forthcoming announcement about the first meeting this Autumn.
We will ensure that a commitment to building a more diverse and inclusive sustainability community remains a priority of our work. We will address calls for clearer communication of Partnership objectives and be more transparent about influencing activities, as well establishing clearer environmental sustainability goals to work towards collectively: We invite all members to join us at October’s Green Mingle, where we will be sharing a new published annual review for 2017/18 and information about our key priorities for the years ahead. Watch out for news on this very soon.
We will also undertake regular, accessible surveys and provide more opportunities for dialogues and feedback, and ensure that we are able to measure progress against our aims.
Many thanks again to all those member contacts who were able to respond to the survey: your input has been and will be invaluable in supporting the Partnership’s future development.
Vicki Woolley, Operations Manager